Frequently Asked Questions

Frequently Asked Question- Pharmaffiliates
You can enter Compound name, chemical name, CAS No., Product code, Molecular Formula in the search bar to search your product. You can also advance your search by using structure search or functional group search options.
In this case, You can send us your enquiry at [email protected]. We assure you to revert back within 24 hours.
You can enquire about your order by simply filling the enquiry form given in the section of non-technical help. Alternatively, you can directly call at customer care numbers mentioned in General Help section.
Fill a simple registration form. Our e-shop team will verify your account and send you your login details at your email adress and mobile number provided by you. If you face any difficulty in filling this form, you can contact our backend team at [email protected].
Yes, For placing an order requires a approved registered account with Pharmaffiliates. While we don’t support direct online purchases, registration allows you to request products, receive quotations, and track your order status securely from your assigned dashboard.
Yes, you can update your account details by just clicking the My Account option & you will find options to make the changes accordingly.
Yes, you may request an out-of-stock product. However, we suggest you to contact our sales team at [email protected] to confirm availability and estimated delivery timelines.
Currently, prices are not visible online. To get the best price, please contact our sales team directly at [email protected] with the product details. We’re always happy to provide you quotations.
Yes you can ask for personal quotes before placing the order. Mention your quote reference number on the final order made.
We provide sample Certificate of Analysis of each product which is accessible to only registered users. To obtain actual COA kindly send enquiry for the same by clicking at the Request COA tab.
This option is currently not available on our website. We are already in process to introduce this option & You will be able to make online payments on our website very soon.
Yes, your orders & personal details are completely secure. While we do not accept direct online payments, all customer information and order details are handled with strict confidentiality.
Yes, Pharmaffiliates serves clients globally. All orders can be placed through our sales team. Shipping is available globally, and delivery timelines may vary by location. Please contact [email protected] for region-specific details.
Orders above USD 15,000 qualify for free shipping. If special packaging is required for a specific product, the cost will be borne by the customer.